Privacy Policy

Connect Advisory Services FZ-LLC ("we", "us", "our") is committed to protecting the privacy of everyone who visits our website or engages with our services. This policy explains what personal data we collect, why we collect it, how we use it, and your rights in relation to it.

This policy applies to data collected through www.connect-advisory.com and through direct business contact. It is reviewed periodically and updated as necessary. If you have any questions, please contact us at enquiries@connect-advisory.com or write to us at the registered address above.

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1. Data Controller

Connect Advisory Services FZ-LLC is the data controller responsible for personal data collected through this website. We process personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL") and its implementing regulations, together with any applicable free zone data protection rules of the Ras Al Khaimah Economic Zone (RAKEZ).

Where we provide services to clients or handle enquiries originating in the United Kingdom, the European Economic Area or other jurisdictions, we apply equivalent standards of protection to that data and comply with the applicable local data protection law.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Name, job title and organisation
• Contact details including email address and telephone number
• Location information such as city, emirate, postcode or region
• Technical data such as IP address, browser type and pages visited, collected automatically when you use our website
• Correspondence and enquiry details when you contact us

We do not collect sensitive personal data (such as health information or financial account details) through this website.

3. How We Use Your Data

We process your personal data on the following legal bases under the PDPL: performance of a contract or pre-contractual steps to which you are a party; our legitimate interests in operating and growing our business, where these are not overridden by your rights; compliance with a legal obligation; and, where required, your consent.

We use personal data to:

• Respond to your enquiries and provide the services you request
• Manage our ongoing client and supplier relationships
• Improve and administer our website
• Send you relevant updates or information about our services, where you have opted in or where we have a legitimate interest to do so
• Comply with legal, regulatory and free zone licensing obligations

4. Cookies

Our website uses cookies — small text files stored on your device — to help us understand how visitors use the site and to improve your experience. You can control cookie settings through your browser. For full details, please see our Cookie Policy.

5. Data Sharing

We do not sell, rent or trade your personal data to any third party. We may share data with trusted service providers (such as website hosting or analytics providers) who process data on our behalf and are contractually bound to protect it.

We may also share data within the Consulting-Connect group of companies, including Consulting-Connect Ltd (registered in England and Wales), where this is necessary to respond to your enquiry or deliver the services you have requested. We may disclose data where required by applicable law, by a competent UAE authority, or by legal process.

6. International Transfers

Because we operate as part of an international group, your personal data may be transferred to, stored in, or accessed from countries outside the United Arab Emirates — including the United Kingdom. Where we transfer personal data outside the UAE, we do so only where the receiving jurisdiction provides an adequate level of protection, or where appropriate safeguards (such as contractual protections) are in place, in accordance with Articles 22 and 23 of the PDPL.

7. Data Retention

We retain personal data only for as long as necessary for the purpose it was collected or as required by applicable law. Enquiry data is typically retained for up to three years following last contact. Client project data is retained in accordance with our contractual obligations, applicable professional standards, and UAE commercial record-keeping requirements.

8. Your Rights

Under the PDPL you have the right to: request information about, and access to, the personal data we hold about you; request correction of inaccurate or incomplete data; request deletion of your data in certain circumstances; restrict or object to processing; request that processing be stopped; and request data portability where processing is automated and carried out by consent or contract.

To exercise any right, email us at enquiries@connect-advisory.com. We will respond within the period required by applicable law. You also have the right to lodge a complaint with the UAE Data Office established under the PDPL.

9. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or disclosure. Access to personal data within our organisation is limited to those with a genuine business need.

10. External Links

Our website links to www.consulting-connect.com and may contain links to other third-party websites. Those sites are governed by their own privacy policies. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies before submitting any personal data.

11. Changes to This Policy

We may update this policy from time to time. The current version will always be available at this page with its effective date. Material changes will be notified where we hold contact details for you.